Y INTRODUCTION

OBJECTIVES
1. An understanding of the importance of management to society & individuals

2.An understanding of the role of management

3. An ability to define management in several different ways

4. An ability to list & define the basic functions of management

5. Working definitions of managerial effectiveness & managerial efficiency

6. An understanding of basic management skills & their relative importance to managers

7. An understanding of the universality of management

8. The sights concerning what management careers are & how they evolve

9.An understanding of management’s digital focus

IMPORTANCE OF MANAGEMENT

Influences all levels of an organization
Operations
Human Resources
Sales

THE MANAGEMENT TASK

Who Are Managers And Where Do They Work?

Organization

A systematic arrangement of people brought together to accomplish some specific purpose; applies to all organizations—for-profit as well as not-for-profit organizations.

Where managers work (manage).

Common characteristics

Goals / structure / people

PEOPLE DIFFERENCES

Operatives

People who work directly on a job or task and have no responsibility for overseeing the work of others

Managers

Individuals in an organization who direct the activities of others

IDENTIFYING MANAGERS

First-line managers

Supervisors responsible for directing the day-to-day activities of operative employees

Middle managers

Individuals at levels of management between the first-line manager and top management

Top managers

Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members

How Do We Define Management?

The process of getting things done, effectively and efficiently, through and with other people

Efficiency

Means doing the thing correctly; refers to the relationship between inputs and outputs; seeks to minimize resource costs

Effectiveness

Means doing the right things; goal attainment

The Management Process: Management Functions

Planning

Organizing

Influencing (Leading)

Controlling

GENERAL SKILLS FOR MANAGERS

Conceptual skills

A manager’s mental ability to coordinate all of the organization’s interests and activities

Interpersonal skills

A manager’s ability to work with, understand, mentor, and motivate others, both individually and in groups

Technical skills

A manager’s ability to use the tools, procedures, and techniques of a specialized field

İnput process output

Organizational Resources production goods

People management functions services

Money

Raw mat.

Capital

THE UNIVERSALITY OF MANAGEMENT

Universal

Universality of Management

The Theory of Characteristics

Positive physical and mental qualities

Special knowledge related to operation

WHY STUDY MANAGEMENT?

We all have a vested interest in improving the way organizations are managed.

Better organizations are, in part, the result of good management.

You will eventually either manage or be managed.

Gaining an understanding of the management process provides the foundation for developing management skills and insight into the behavior of individuals and the organizations.

MANAGEMENT CAREERS

A Definition of Career

Career Stages, Life Stages, and Performance

Pre-career stage

Exploration Stage

Establishment Stage

Maintenance Stage

Decline Stage

Promoting Your Own Career

Plan

Proactive

Manager

Position

SPECIAL FEATURES FOR REMAINING CHAPTERS

Law of the situation

Spotlights

Global

Ethics

Diversity

Quality

People

Across Industries

Digital Focus